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    10 Ways to Diversify Your Social Work Income in 2019

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    Social Work is not a high-paid profession; we all know this and we didn’t get into this field because we want to become rich. But, if we can’t be comfortable taking care of our own financial commitments, we won’t be in the position to give ourselves fully to our clients when they need us, whether we’re providing case management, intensive counselling/therapy, or community advocacy.

    The answer is for Social Workers to diversify their income streams. This is something lawyers, doctors, and other professionals learned years ago but that Social Workers are still struggling with. It sometimes seems antithetical to our mission to make money for ourselves – but there are ways to generate revenue while also providing value to our clients.

    With the new year almost upon us, here are 10 ways you can diversify your income in 2019:

    1. Open a Private Practice

    The classic private practice is still an option. Licensed Clinical Social Workers (LCSW) can bill Medicare in all 50 states.  For those who decide not to take insurance or to take self-pay clients, you can often charge north of $100 an hour for counselling or therapy – especially if you have a well-developed niche like working with bereavement, with men or with those who have HIV/AIDS.

    To save money when starting out you may choose to use a home office, or even to see clients virtually via Skype. This can make therapy more accessible to your clients, but make sure you check with your licensing board first to avoid any issues with confidentiality.

    2. Start Writing

    It’s been said we all have a book inside of us, and you may too. But you don’t have to write a full book to make money with your writing. Launching a blog and monetizing it using Google Adsense or the Amazon Affiliate program can help you build your professional brand and demonstrate your expertise while generating you money for every click on your ads.

    To get started, you can create a blog using the free WordPress.com platform, and then consider seeking out technical assistance to move your blog to its own domain and hosting to help you expand your audience.

    3. Join a Speakers Bureau

    A Speakers Bureau is an organization keeping a roster of speakers on contract so you can deliver keynote speeches or other talks for a fee. The Speakers Bureau helps connect the client and the speaker (yourself) together and negotiates a speaking fee you get paid. The Speakers Bureau takes a cut in exchange for the representation and you get the promotion.

    If you don’t have the popularity, name recognition, or specific niche skills to join a Speakers Bureau yet, do some networking and reach out to conferences and other organizations proactively to get yourself some initial speaking engagements. If you’re lucky, some new business will come via word-of-mouth.

    4. Create Mobile Phone Apps

    This is the most technical of the answers here – but surprisingly not as difficult as you might think. Social Workers have a wealth of knowledge on mental health which they can apply towards creating apps that don’t exist yet to help people.

    These can be targeted at professionals in the field, for example:

    • An app allowing you to complete risk assessments on a tablet and allows the information to be exported
    • A Social Worker’s Legal Reference with information on the laws relevant to child protection, suicide intervention and other laws relevant to Social Work in your state
    • A digital study guide helping social workers in training prepare for their licensure exam

    Or targeted at clients:

    • A guided meditation app which helps clients calm down when they feel stressed
    • A digital crisis plan clients can complete and then refer to when they’re having trouble coping
    • A guide to local resources in your community like crisis lines, mental health agencies, and hospitals

    These are highly complex topics. You can read up on the Swift programming language (used for Apple devices) or the Java programming language (for Android devices) or join up with a skilled programmer who lacks your specialized mental health knowledge.

    5. Develop a Subscription Service

    A subscription service is one way to help current or future clients to receive support. By paying you a small monthly fee, they can get check-ins with you on a regular basis between appointments. If they’re struggling, you can help connect them to crisis lines or other supports. For people who haven’t yet become clients, this may offer them an opportunity to build a relationship with you as they consider whether to book an appointment.

    6. Launch an Online Course

    Social Workers have skills in many areas which they can turn into online courses to teach others. For example, successful online courses have been launched teaching people how to have better relationships with their spouses or children, how to avoid getting angry or upset, and how to stay cool under pressure in a challenging workplace.

    Providers like Udemy can help you build your course in exchange for a small fee taken out of each purchase.

    7. Teach at Night

    Universities and colleges frequently hire Masters or Doctoral-level Social Workers to teach classes as an Adjunct Professor. This can help you generate revenue but also to give back to the next generation and share what you’ve learned during the course of your practice.

    8. Train Other Professionals

    In addition to teaching in a school environment, you can make money by becoming an instructor for training programs. For $500 you can get certified to teach the Question, Persuade, Refer (QPR) Gatekeeper Course in suicide, while for $2,500 you can get Applied Suicide Intervention Skills Training (ASIST) Training-for-Trainers (T4T) certified.

    As a trainer, you can make between several hundred and several thousand dollars in a weekend leading a training course on a subject which you’re passionate about.

    9. Become a Consultant

    If you have an area of specialized knowledge such as program evaluation, fundraising, or experience building a nonprofit from the ground up then you may choose to become a nonprofit consultant. By helping clients avoid the same pitfalls you may have experienced yourself, you give them a great return on their investment.

    Consultants also facilitate Strategic Planning sessions or Board of Directors Training and this may be an option for yourself as well.

    10. Build a Video Library

    If you don’t like to write but you do want to get your message out there – consider building a video library on YouTube. These videos, when you have a high-enough following, can be monetized and you’ll get ad revenue before each video plays.

    Conclusion

    There are a lot of ways Social Workers and other helping professions can use their experience and training to help others while also diversifying your own revenue and helping to build your personal brand. It’s important that you focus on the elements that make the most sense for your passions and level of technical expertise but also which makes sense with your desired client-base. Good luck!

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    Dustin MacDonald is an experienced social services worker with experience in crisis intervention, data analysis and program management. He holds a Social Service Worker Diploma from Durham College and a Bachelor of Professional Arts in Human Services from Athabasca University.

    Employment

    Nine Major Causes of Workplace Conflicts and How to Resolve Them

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    Every organization faces conflicts now and then, even if rules and procedures are strictly in place. Miscommunication, misunderstanding, and disagreement happen. But when they are not resolved immediately, they lead to workplace conflicts. When trivial issues turn into conflicts, they disturb the workplace and affect productivity. Workplace conflicts spread negative vibes in an organization. Effective steps from the management must curb them in the initial stage and restore peace. Here are the causes of workplace conflicts that affect production and bring down the profit for the year.

    Resistance to Change

    In the workplace, as days go, employees get used to their routine and start to feel comfortable with their assigned jobs. When, for a solid reason, the management restructures the office and enhances the nature of the job to the benefit of the employees, some employees show resistance to adapting to that change. Now, it becomes the responsibility of the management to help employees understand the need for change and accept it to embark on a new beginning.

    Poor Working Habits

    Employees must know how to work professionally once they are in their workplace. Some employees may be sloppy in their work or some may take extra care of their work. Training programs will help employees to understand their roles in the office and act sensibly while completing their assigned jobs.
    Talk in person with the team members or arrange for a meeting with the professional counselor to eliminate negative vibes and bring positive changes in the workplace.

    No Clarity in Assigned Jobs

    Issues arise when there is no clarity while assigning job profiles to new employees. Frequently changing job expectations can also lead to confusion among employees. Even after having an adequate number of years in service, some employees fail to have a clear picture of their job responsibilities. Though induction programs clearly explain what the organization expects from the employees, it is better to have regular training sessions to help employees understand their roles and responsibilities clearly. This will help to prevent workplace conflicts.

    Poor Communication

    Lack of communication among teams and team members in the organization often leads to workplace conflicts. Management must exhibit transparency and give space for employees to approach them whenever they need clarification to clear their doubts. Team leaders must communicate effectively with their team members so that every team member understands assignments and instructions thoroughly. Poor communication between peers and colleagues can also trigger problems.

    It is better to check if everyone has received the information correctly. For it will help to build the morale of employees to move on smoothly with no issues.

    Handling Differences in Personalities

    Every organization has employees from different cultures, backgrounds, experiences, preferences, and temperaments. Personality clashes among team members could lead to workplace conflicts. When there are individual differences between team members, it leads to a lack of mutual respect among them. It will have a drastic impact on workplace relationships and affect productivity.

    The managers or team leaders must understand the issue and resolve them in the beginning stage itself. As colleagues, every employee must understand the strengths and weaknesses of the other employee and behave accordingly.

    Lack of Supervision

    The absence of good supervision in the workplace leads to workplace conflicts. The managers and team leaders must understand their supervisory roles not only to check the completion of assigned jobs but also if there to know if there is smooth interaction within the team. They must be able to identify even trivial issues among team members and be ready to listen to everyone with an unbiased approach while handling issues.

    Unacceptable Work Culture

    An unhappy workplace has a toxic work culture that supports bullying and abusive behavior among team members. When a trivial issue grows into a serious workplace conflict, the entire work environment turns hostile. It not only affects the productivity but also the mental strength of the employees. Since workplace conflicts have a direct impact on the productivity of an organization, management must pay special attention to maintaining a happy work environment where everyone is content and comfortable while doing their assigned jobs.

    No Understanding of Workplace Policies

    Every organization follows a set of policies and procedures to be professional while at the workplace. When some employees fail to follow them, there will be no effective implementation of the rules and policies. Management must make every employee understand that rules are there to benefit them and make their working hours peaceful and comfortable.

    Following Different Values and Work Styles

    Just like different personalities, employees have different workplace values. The workplace values supported by older workers may be different from younger workers. Not accepting the difference between workplace values may lead to workplace conflicts. When a difference of opinion leads to a workplace conflict, it may affect the harmony of the workplace and productivity as well. Similarly, it can lead to unhealthy workplace competition that can affect teamwork and bring down the confidence level of employees.

    Conclusion

    Workplace conflicts should never go ignored. Even petty complaints can grow into bigger issues if they are not resolved as soon as possible. Managers and team leaders who supervise employees must know to identify workplace issues. They can approach expert mediators to get tips to resolve conflicts in their workplace.

    Transparency and interaction with everyone in the organization will help management know every employee. Unbiased in their approach, they must make the correct decision at the right time. If people in their supervisory roles don’t understand the problems faced by the employees, it will ultimately affect the organization negatively. Maintaining a happy environment with positive vibes is the best way to prevent workplace conflicts.

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    Employment

    Cultivating an Equitable and Anti-Racist Workplace

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    2020 was filled with unprecedented events in all facets of life, and, as many have noted across the globe, the year became a landmark for the call to action against racism.

    From the incident in Central Park, where a white woman called the police on a black bird watcher, to the murder of George Floyd by police officers, and when the police officers who murdered Breonna Taylor in her home were not indicted for their involvement in her murder, it is clear that racism is still very prevalent and pervasive. It reaches far and wide, including at home and in the workplace, where power dynamics and structural racism can be multiplied. 

    Through his talk, “Social Work’s Role in Black Lives Matter,” Wayne Reid discussed racism’s reach into social workers’ professional lives. In the workplace, there are certain barriers that people of color face that white people do not. To address these barriers and inequities, equality, diversity, and inclusion advisory groups are often created. Too often, the burden of creating these groups and addressing racism in the workplace falls solely on people of color, when it is a fight that requires everyone’s involvement, especially those in positions of power. This is part of the push for people to go beyond being non-racist and to become anti-racist– actively fighting against racism and advocating for changes against racist policies and practices. It is an active, ongoing process, not only in one’s personal life but in professional environments as well.

    Creating an Anti-Racist Workplace

    Wayne works for the British Association of Social Workers (BASW), which currently has a goal to create a universal anti-racist framework that is applicable to all aspects of the social work field. This includes creating an anti-racist workplace, and Wayne and the BASW have an idea for how that would look. As Wayne described, an anti-racist workplace would have a very specific anti-racist mission statement, making sure to interview people of color, to integrate an anti-racism mentality into policies and procedures, to provide adequate anti-racism training to all staff, and to conduct annual pay reviews for employees of color to ensure they are being paid fairly relative to their white colleagues. With these steps, workplaces would have to take active steps to ensure they were discussing race within the workplace and enforcing anti-racist policies.

    On top of these ideas for an anti-racist workplace, including mandatory professional development courses aimed at educating people on how to be anti-racist, anti-discriminatory, and anti-oppressive would be beneficial. There are already experts in the world of anti-racism who have done the groundwork, and their expertise can be utilized to help implement anti-racist practices within workplaces. For example, Stanford University has created an “Anti-Racism Toolkit” for managers to better equip themselves to address racism in the workplace and move towards a more inclusive environment, and the W.K Kellogg Foundation has created a Racial Equity Resource Guide full of training methods and workshops to provide structure for anti-racist professional development.

    Leadership Inequality

    Wayne also discussed the importance of leadership programs for people of color within their workplaces. In the US, black people only make up 3.2% of senior leadership roles, and only 0.8% of Fortune 500 CEO positions. Employers need to sufficiently invest in leadership training programs and provide the resources to ensure the success of people of color within them. Leadership programs for people of color would help address the lack of people of color in leadership positions within the social work field and beyond. For social work specifically, in conjunction with these leadership programs, employers should create programs allowing social workers of color to mentor senior staff members as well, providing insight for them regarding the challenges people of color face in the workplace. That said, while the benefits of this type of program are important, boundary setting and confidentiality are just as vital and would need to be well thought out prior to implementation.

    Addressing Education

    In order to assist in diversifying leadership, higher education must also be addressed. Despite the increase in people of color attending college, there is still a large imbalance in representation compared to the general US population.

    For the social work field, it is important to address the accessibility of social work education programs. Because they are often expensive and have numerous requirements for entry, entry into the field is inaccessible for many. They also need to include a more deliberately anti-racist curriculum, which can be guided by people of color through their lived experiences, as well as experts in the field. The field of social work has long been dominated by white women, and that imbalance has impacted the curriculum that we use today.

    Moving Forward

    As long as people continue to ignore racism and the effects it continues to have, nothing will change. Wayne and the BASW’s work to integrate anti-racist education and policies into the workplace and social work schools is crucial to the future of social work and the progress of anti-racist work. Social work needs to play a large role in the changing of policies and practices to ensure that the future is more equitable for all.

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    Employment

    Pain or Pleasure: What do You Feel When You Go to Work

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    Maybe I am a hopeless romantic, but I believe that workplace environments are akin in many ways to romantic relationships. If we spend the majority of our time in a certain place, doing certain things, we should love it, just as we should love a romantic partner.  Both need some degree of give and take and require mutual effort in order to thrive.

    Relationship Between Work Environment & Job Satisfaction in an Organization for Employee Turnover by David Ingram defined work environment as follows.

    “A work environment is made up of a range of factors, including company culture, management styles, hierarchies and human resources policies.”

    Here are four smart questions to help you to determine the quality of your work environment.

    Do I feel safe, stable, and secure?

    Consider the physical environment of the workplace. Building maintenance and upkeep impacts the feeling of safety. Is the building constructed of strong materials? Is it constructed in a way that limits damage during inclement weather? Does the ventilation system provide adequate fresh breathing air? Does the heating and cooling system provide protection from the temperature fluctuations? Are structural problems repaired immediately? Is the office space clean and pest free?

    This question addresses the basic human need for safety. The location, type, and maintenance of the workplace all impact one’s feeling of safety when at work.  Many social workers practice in areas of great need. The buildings are often in financially impoverished areas. Some offices are located in places labeled as high crime areas.  Many social workers travel to their clients, so the “office” is where the client happens to be at any moment. We meet clients under bridges, in wooded areas, or in homes. The actual location may not be as important as the measures to maintain as much safety as possible for both workers and clients.

    Another aspect of safety involves the stability of the employer. This addresses whether the agency or organization is financially sound with strong support, as well as if the leadership has a vision for the work and communicates the vision clearly. The organization’s actions and behaviors toward clients and employees should align with the stated mission, and employees should be assured that they will have longevity in their employment. The sense of security is reinforced when employees receive adequate benefits and paychecks are distributed as scheduled.

    Can I be my true self?

    This question goes beyond individual personalities. It requires an in-depth assessment of style, mode of operation, as well as personality, on an individual and corporate level.  Every workplace environment has its own collective personality. Think about where you currently work. Do you feel as if you fit? Some work environments have suit-and-tie, serious personalities. Others have a looser and more playful character. These descriptions depict opposite ends of the continuum, but most work environments fall somewhere in the middle. Your comfort level plays a role in your effectiveness at work. Comfort promotes confidence.

    Think about your interactions with co-workers and colleagues. Do those interactions cause you to feel welcome and important related to the organization’s mission? Are disagreements handled with reasonable discourse and discussion? Does the supervisory team focus on the mission of the organization or on their own professional rise in the organization? Do employees work as a unified team?

    Can I realize the full extent of my skills, abilities, and interests?

    Before answering this question, social workers should have a clear understanding of their skills, abilities, and interests. We become frustrated when we cannot use or expand upon these aspects of self. A lack of challenge causes boredom and complacency as we resign ourselves to accept the droll of stagnant repetition.

    Workplace environments that encourage employee growth cultivate loyalty.   Some social workers may only think about how their skills, abilities, or interests enable them to meet the requirements of their jobs. They should, however, think about the impact these qualities have on their capacity to meet and exceed the mission of the organization. Insightful leaders in an organization will understand and use all available resources to meet the organization’s mission. This includes allowing staff members to do what they do best.

    Are we working toward the same outcome?

    Do you share the vision and mission of your organization? Does the result you are working towards match the result your organization expects? These are crucial questions for social workers who have been on the job for at least five years. You have worked in the organization long enough to know whether your goals align. If you are or have been in a committed relationship, think about the dissonance that occurs when the individuals disagree on joint goals and desires. No one is happy and the relationship suffers.  Employment is not very different. You will commit to the organization’s stated outcome and method for achieving it when you work in your ideal work environment.

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