Nine Major Causes of Workplace Conflicts and How to Resolve Them

Every organization faces conflicts now and then, even if rules and procedures are strictly in place. Miscommunication, misunderstanding, and disagreement happen. But when they are not resolved immediately, they lead to workplace conflicts. When trivial issues turn into conflicts, they disturb the workplace and affect productivity. Workplace conflicts spread negative vibes in an organization. Effective steps from the management must curb them in the initial stage and restore peace. Here are the causes of workplace conflicts that affect production and bring down the profit for the year.

Resistance to Change

In the workplace, as days go, employees get used to their routine and start to feel comfortable with their assigned jobs. When, for a solid reason, the management restructures the office and enhances the nature of the job to the benefit of the employees, some employees show resistance to adapting to that change. Now, it becomes the responsibility of the management to help employees understand the need for change and accept it to embark on a new beginning.

Poor Working Habits

Employees must know how to work professionally once they are in their workplace. Some employees may be sloppy in their work or some may take extra care of their work. Training programs will help employees to understand their roles in the office and act sensibly while completing their assigned jobs.
Talk in person with the team members or arrange for a meeting with the professional counselor to eliminate negative vibes and bring positive changes in the workplace.

No Clarity in Assigned Jobs

Issues arise when there is no clarity while assigning job profiles to new employees. Frequently changing job expectations can also lead to confusion among employees. Even after having an adequate number of years in service, some employees fail to have a clear picture of their job responsibilities. Though induction programs clearly explain what the organization expects from the employees, it is better to have regular training sessions to help employees understand their roles and responsibilities clearly. This will help to prevent workplace conflicts.

Poor Communication

Lack of communication among teams and team members in the organization often leads to workplace conflicts. Management must exhibit transparency and give space for employees to approach them whenever they need clarification to clear their doubts. Team leaders must communicate effectively with their team members so that every team member understands assignments and instructions thoroughly. Poor communication between peers and colleagues can also trigger problems.

It is better to check if everyone has received the information correctly. For it will help to build the morale of employees to move on smoothly with no issues.

Handling Differences in Personalities

Every organization has employees from different cultures, backgrounds, experiences, preferences, and temperaments. Personality clashes among team members could lead to workplace conflicts. When there are individual differences between team members, it leads to a lack of mutual respect among them. It will have a drastic impact on workplace relationships and affect productivity.

The managers or team leaders must understand the issue and resolve them in the beginning stage itself. As colleagues, every employee must understand the strengths and weaknesses of the other employee and behave accordingly.

Lack of Supervision

The absence of good supervision in the workplace leads to workplace conflicts. The managers and team leaders must understand their supervisory roles not only to check the completion of assigned jobs but also if there to know if there is smooth interaction within the team. They must be able to identify even trivial issues among team members and be ready to listen to everyone with an unbiased approach while handling issues.

Unacceptable Work Culture

An unhappy workplace has a toxic work culture that supports bullying and abusive behavior among team members. When a trivial issue grows into a serious workplace conflict, the entire work environment turns hostile. It not only affects the productivity but also the mental strength of the employees. Since workplace conflicts have a direct impact on the productivity of an organization, management must pay special attention to maintaining a happy work environment where everyone is content and comfortable while doing their assigned jobs.

No Understanding of Workplace Policies

Every organization follows a set of policies and procedures to be professional while at the workplace. When some employees fail to follow them, there will be no effective implementation of the rules and policies. Management must make every employee understand that rules are there to benefit them and make their working hours peaceful and comfortable.

Following Different Values and Work Styles

Just like different personalities, employees have different workplace values. The workplace values supported by older workers may be different from younger workers. Not accepting the difference between workplace values may lead to workplace conflicts. When a difference of opinion leads to a workplace conflict, it may affect the harmony of the workplace and productivity as well. Similarly, it can lead to unhealthy workplace competition that can affect teamwork and bring down the confidence level of employees.

Conclusion

Workplace conflicts should never go ignored. Even petty complaints can grow into bigger issues if they are not resolved as soon as possible. Managers and team leaders who supervise employees must know to identify workplace issues. They can approach expert mediators to get tips to resolve conflicts in their workplace.

Transparency and interaction with everyone in the organization will help management know every employee. Unbiased in their approach, they must make the correct decision at the right time. If people in their supervisory roles don’t understand the problems faced by the employees, it will ultimately affect the organization negatively. Maintaining a happy environment with positive vibes is the best way to prevent workplace conflicts.

Why Efforts to Hire and Maintain the Best Staff Can Be Critical for Nonprofits

While a well-seasoned and dedicated staff can be a terrific resource for any business, hiring the right professional to fill a position can be an even more important concern for nonprofits. Lacking the funds and additional resources of their commercial counterparts and competitors can place many nonprofits at a distinct disadvantage. By addressing the issues and specific problems that those employed by a nonprofit are most likely to encounter, employers may be able to minimize turnover and transform their existing staff into their greatest asset. Drive, Dedication and Vision Professionals whose ambition only extends to themselves can a major liability for nonprofits. Without the need to build value for their shareholders, nonprofit organizations must rely on their staff to provide them with the vision and drive they need to be effective. Pairing workers who are dedicated to an idea that is greater than themselves with an organization able to provide them with the agency needed to make a difference can be of paramount importance, especially for nonprofits who have suffered from lackluster performance or that may have begun to stagnate. Generating Momentum and Inertia Internally

Employees, workers and professional associates who are able to generate the momentum needed to enact real and lasting change are often the heart of any successful nonprofit. The conventional business models that are so often utilized by commercial businesses place often place the bulk of their focus on the mid and upper-level managers and supervisors who are tasked with creating and implementing new policies. Nonprofits stand to benefit by shifting their focus to the workers who do the actual heavy lifting and who take on the more mundane day to day tasks. Dedicated workers can provide their employers and organizations with the momentum and inertia they need in order to continue operating effectively.

Going the Extra Mile Finding employees who are willing to go the extra mile can be a difficult proposition for any organization that lacks the funds and financial resources needed to provide a more competitive salary. Individuals who are committed to reaching loftier goals or unlocking their full professional for reasons that extend beyond mere financial reward are not a resource that nonprofits can afford to take lightly. A little extra effort is often the missing component when it comes to finding solutions to a stubborn problem or overcoming an obstacle that might otherwise end up limiting other opportunities and future success. Workers who are determined to keep their organization going and employers who need their employees to give it their all both need to understand the value of going the extra mile. Optimizing Existing Resources Having to make due with shortages of finances and other key resources is often a concern that is all too familiar to many nonprofit organizations. While boosting efficiency and finding ways to curb waste can help commercial organizations to enjoy greater profitability, such efforts are often essential for ensuring the very survival of a nonprofit. Whether it’s finding the best accounting software for nonprofits in order to ensure more accurate bookkeeping or identifying the ways in which financial resources may be best utilized, making the most of their existing resources is a concern that organizations would do well to prioritize. Long-term Success Begins During the Hiring Process A nonprofit is only as good as its employees and being able to identify the right fit or a good match often means a great deal. For employers, educating prospective employees and applicants regarding the nature of nonprofit work is often a smart move. Applicants, candidates and even unpaid volunteers who wish to see their organization succeed need to recognize that their passion, aspiration and drive can often be just as important as any skills or expertise they may bring to the table. Cultivating the right staff and making the most out of their existing employees can allow organizations to more easily overcome the obstacles created due to limited funds and resource scarcity.

Top Apps and Tools Recommended for Every Entrepreneur

Running a small business takes a lot of work. Today there’s technology that will help you with this. This technology won’t only help you stay on top of what you’re doing but it will also help you free up time so you’re not always chained to your office.

Accounting and Expenses

One of the most important parts of your business has to do with accounting and expenses. When you don’t properly manage this area of your business you probably won’t be in business for long. Although you can clearly see how this could take up a lot of your time, PC Mag says it doesn’t have to be this way. Some apps that will help you stay in control in less time include:

NetSuite OneWorld is a completely scalable enterprise resource planning (ERP) system that helps you manage expense reports, purchase orders, business dashboards, and security records. Many business owners have made this their one-stop shop for managing their business when they’re away from their computer.

Acumatica is a general ledger accounting software. This is a browser-based tool that lets you access your accounting data from any device that has an internet connection – including a downloadable iOS or Android app. You can enter time cards, run expense reports, and enter purchase orders from the app.

Expensify is an expense report software for use on your mobile device. With its app, you can upload receipts through OCR SmartScan. It does a great job at accurately processing scanned data, which will save you and your employees time when it comes to inputting and processing expenses.

Tsheets is a mobile app that lets you clock in or out and track time even if you don’t have cell coverage. As a manager, you can clock team members individually or all at the same time. You can also see who’s at work and where they’re working from. Additionally, you can create, edit, and publish scheduled jobs or shifts, automate timesheet alerts, and track paid time off, sick days, and holidays.

QuickBooks is still a solid accounting tool that will help you track and manage your finances. While the app isn’t a fully featured, mobile version of the desktop application it still lets you track sales, send out invoices, and review recent payments while away from the office.

Collaboration and Communication

There are some other great communication and collaboration tools you should also check out. These include:

SurveyMonkey lets you see what’s going on with your customers and employees – something that’s crucial for a business of any size today. Simply create a survey that people can create and participate in from their mobile device. You can then analyze the data from your mobile device once the poll ends.

MailChimp is very helpful when it comes to email marketing, which is a 24/7 job. They’re on suite tools make it easy for you to launch a campaign from your mobile device. All it takes is a few taps and you can recreate the same campaign that you would have created from your desktop. From there you can also monitor the campaign’s progress, edit subscriber profiles, and run multivariate reports.

HubSpot is a marketing automation tool that provides you with a robust iOS and Android app. From there you can manage contacts between your marketing, sales, and service teams while on the go. You can also monitor leads as they move through your sales funnel, communicate with partners who are members of other teams and evaluate campaign metrics to decide if you need to make any wholesale changes.

Evernote Scannable is a great mobile scanning app that quickly and automatically scans business cards, documents, meeting notes, and other files for you. It also connects to LinkedIn and offers you a great text-parsing tool so that you can clean up any docs that turn out jumbled.

UberConference for online meetings. Another important area of your business lies in communicating with your customers and collaborating with your employees. It’s a solid video conferencing app that allows you to meet remotely with employees and clients. The platform is flexible, allowing you to connect with users on any device. This is a great way to virtually drop into a staff meeting while you’re away from the office.

Business Management

Although collaboration, communication, and accounting lie at the heart of your business, there are other important work-related tasks you can probably think of as well. There are some business management tools that are helpful here, including:

Salesforce Sales Cloud Professional is a CRM software tool that gives you access to customer and sales data. You can then use this data to improve your business’ operations. This comprehensive and flexible platform helps you stay in step with your competition. Business News Daily also points out that there’s a free extension that you can add on to this app. It encompasses your service’s Chatter, CRM, apps, and processes within your Android smartphone. This allows you to customize these apps so that they’re more functional and you can stay up-to-date with any notifications and alerts.

Zoho CRM is just as functional as Salesforce, but it also ties in nicely with the rest of the Zoho software ecosystem – including your Zoho email, document management, and email marketing client.

Sprout Social offers you help in creating and maintaining a solid social media strategy. It also provides the best social media management and analytics tools that you can access directly from your mobile device without sacrificing any functionality. Through these apps, you can identify influencers, ideal moments for customer engagement, and have data that back all these things up.

HootSuite offers a mature, complete set of social media management and analytics tools in a nicely designed hub. This lets you conduct comprehensive monitoring, influencer identification, and publish to social media channels.

As you look through these tools, remember that your company is only as good as the tools it uses. With so many tools available, the selection process can become quite daunting. However, you can’t ignore the fact that you need these tools so your business can run 24/7 while you only work weekdays from 9 – 5.

Capability vs Ability

By Daniel Jacob, MSW

Change…  It sounds so simple, people use it often on a daily basis as a way to correct, improve outcomes, gain knowledge, etc.  However, I believe the greatest reward associated with positive change, is the ability and capability to move forward.  We are all capable of having positive change in our lives, but often we are not able in making it happen.  Reflect on that statement for a moment.  Having personally and professionally  had several opportunities to help others change for the better, I use this example in the most clear and straightforward manner that I can.

If you are in a state where your path in life is just a series of roadblocks with no sight of an opening, you often feel stuck, hopeless and helpless.  At this point you may not see change for the better as a way out because you are so frustrated, angry, tired, and all the other feelings associated with a life filled with roadblocks.  Your too physically and mentally drained to even think about taking action, and often many  convince themselves that it is easier to keep on suppressing.
This is where the work part comes into play.

You yourself have the answers, you just can’t see them, and instead of moving towards a plan of positive change, you settle for being stuck.  This makes sense as I have mentioned prior it is easier to settle for being stuck.  It is hard, very hard to do the necessary work to get unstuck and move through and forward.  So, when I say that we are all capable of change for the better we are.  We are just not always able.  This is the underlying message in it all.  Capability vs Ability.  If you just look at those two words and there meaning, you hopefully can see the solution to getting through those roadblocks.  You can see that there is a way to change for the better.

Furthermore, you have to really understand and remember that you must be patient with the process, you must!  While changing for the better is the hardest work that you will ever face, it does not happen quickly and often in the time frame that most desire. This is why we often have setbacks because we become frustrated or nonbelievers to the process when we don’t see it happening as quick as we would like.  Well, ask yourself what option is better?

To have a life filled with negative outcomes and opportunities fueled by the actions and behavior that are creating such?  Or have a life (still with challenges and roadblocks, life does not provide a challenge/stress free existence) filled with positive outcomes and opportunities influenced by your ability to trust the process, be patient with it, and implement the appropriate skills/tools needed in order to change for the better?

My hope is that this example can provide you with an understanding that life is a series of learning opportunities that allow YOU to determine the quality of your life.  It is up to you and the choices you make that will move you forward, or keep you back.  I hope these words can provide that opening so that you will be able to start the process of changing for the better, with the understanding that the person writing this is the same person who had to learn this lesson, and will continue to.  Until we meet again may you be well to your day, and the day shall be well to you.

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