The surly, unfriendly boss has long been a corporate stereotype and the butt of many jokes in the workplace. However in modern businesses, organisations, and charities, the manager is increasingly responsible for the wellbeing of staff which means finding modern ways to motivate.
From the CEO to the project manager, every supervisor in a charity has a role to play in motivating staff and keeping morale high. There are various skills you can develop to make yourself more effective as a manager in your charity or business, and we’ll look at a few here.
Managers are increasingly having to learn to be flexible. The information age has introduced a huge range of challenges for the modern boss, from the use of social media (authorised or not) to the monitoring of staff performance in the cloud. Managers need to teach and learn. Most importantly, they must accept that other team members may have more to contribute on certain topics. The ability to be part of a team, as well as its leader, will serve any manager well as they strive to be more ethical in their leadership.
The modern manager needs to be confident in their appraisal of a situation, yet willing to bend and adapt – and willing to admit when they’re wrong. An ethical approach to leadership means letting others lead when they are in a better position to do so, then stepping up to help when others struggle. Charity employees are in an ideal position to recognise opportunities to give more of themselves and realise when energy can be conserved for other tasks.
Modern bosses are increasingly asked to motivate staff using positive methods rather than correction. That means finding the employee’s trigger and using it to lead them towards positive change. For some employees, that might be an extra break, an early finish or a bonus. For others, simply recognising their achievements is enough.
Managers are increasingly aware that punishment breeds resentment, and in voluntary jobs or charity work, the ability to motivate is a critical skill. The very best managers and bosses inspire a willingness to learn and a desire to work hard, and are able to discover the things that make their team members ‘tick’ in order to foster a positive, productive working environment.
Keeping With the Times
According to this blog by Sue Brooks, a human resources expert, our modern, ethical bosses need “great learning capacity and the boldness to try new ideas”. Bosses also arguably need the confidence to tackle problems in the team, or the organisation, and willingness to admit to their own flaws before blaming others.
Breeding honesty, transparency and trust is a great way to ensure your team stays motivated and united in its aims: to do good work for your charity or non-profit and approach each task with a can-do attitude. Sure, it’s a matter for HR, but it’s also a matter for any business or charity that employs people and needs their commitment to the job.
Sam Wright is a writer based in Norwich, Norfolk. In his spare time, he enjoys writing about charities and good causes. If you're looking for a job with a charity or non-profit, Sam recommends that you check the listings on the Third Sector Jobs site.