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    9 Mobile Apps for Social Workers

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    Add digital skills to the many skill sets we wear as social workers. Our clients are carrying around devices that can serve as a secondary tool to support practice and our primary connections. Many practitioners feel that technology is taking away from the human interaction. However, technology can actually enhance our practice and empower our clients while scaling our efforts.

    For instance, we can reach people in rural areas we weren’t able to reach before, empower clients to monitor their moods outside of sessions and have real time data to discuss in session, make connections with children on the autism spectrum that is difficult for a human to make, assess suicidal ideations, alert authorities/contact of domestic violence situations in real time, and the list goes on.  We must not fear technology as it is here to stay.  In fact, they are now moving into the world of the Internet of Things (IOT) such as wearable technology.

    The social work practice will not progress by chance, we will have to embrace and educate ourselves on technology in order to most effectively advocate for our clients and the profession.

    • “Most social workers have no access to data in the field, even though worldwide global mobile access is above 87%.” Northwoods Business Brief
    • “Smartphone owners use an average of 24 apps per month but spend more than 80 percent of their [in app] time on just five apps.” Forrester Data
    • “To date, 85.5 percent of the world subscribes to mobile phone services…” Technology for good: Innovative use of technology by charities

    Mobile apps are a wonderful tool, however they are just that: a tool.  They should not replace the relationship but rather enhance and augment the work you are doing.

    1.     PTSD Coach – “The PTSD Coach app can help you learn about and manage symptoms that often occur after trauma. Features include:

    • Reliable information on PTSD and treatments that work
    • Tools for screening and tracking your symptoms
    • Convenient, easy-to-use tools to help you handle stress symptoms
    • Direct links to support and help
    • Always with you when you need it

    Providing you with facts and self-help skills based on research.” (iTunes, Google Play)

    Tags: Veterans, Mental Health

    2.     Northwoods Compass CoPilot – “It’s the ideal solution for mobile social workers at child and adult protective services agencies, and other workers who visit clients in their homes or other locations. Social workers in the field use Compass CoPilot to access all case and client information, forms, and documents, just as they would in the office. It’s the only social services software to ensure that social workers are never without the files and information they need while they’re on the road. During client visits, social workers can use Compass CoPilot to record interviews, take photos, document, and notate their findings — all while they are in the field. Being able to accomplish all of this with a tablet makes the information gathering less intrusive, which helps put clients at ease and allows for better interactions. Our innovative social service software syncs the new information with the agency’s Compass® system back at the office.” (iTunes)

    Tags: Child Welfare, Case Mangement

    3.     Classdojo – “Easily encourage students on participation, perseverance, or something else? Customize ClassDojo to work for your classroom.  See a timeline of students’ progress, share a beautiful timeline of all the wonderful things your students do. Students love how positive classrooms are and it saves teachers valuable class time, too.” (iTunes, Google Play)

    Tags: School Social Work, Autism

    4.     TF-CBT Triangle of Life – “new [free] mobile game app helps children who have experienced trauma by letting them use their tablets or smartphones to practice life skills they have learned in the therapist’s office. With the tagline “Change how you think; change your life,” the TF-CBT Triangle of Life game is designed to help children age 8-12 better understand their thoughts, feelings and behaviors, and move toward a better quality of life. During this game, the player takes the role of the lion in a jungle story, guiding other animals toward more positive experiences and relationships.” (iTunes,Google Play)

    Tags: Mental Health, Trauma, CBT, Therapist

    5.     Aspire News – “A domestic violence app is disguised as a normal icon and even has a decoy home page, so you’ll be safe if your abuser takes your phone. The most important feature of the Aspire News app is called the GO Button, which you can activate the moment you are in danger. Once activated, the GO Button will send a pre-typed or pre-recorded message to multiple trusted, preselected contacts, or even 911, saying that you are in trouble. Additionally, once the app is activated, your phone will begin recording audio of everything that is going on in the room, which can be used as evidence for any legal proceedings that may stem from the incident. Robin emphasizes that it’s important to always have your location services activated, as many of the app’s features require it. For example, the app can be used to locate the shelters and resources closest to you.” (iTunes, Google Play)

    Tags: Domestic Violence

    6.     The Savvy Social Worker – “Trying to stay abreast of developments in social work and human services practice? Few practitioners have the time to identify all the key sources of information on the web. This app, developed by the University at Buffalo School of Social Work, will help you stay current with new developments in social work practice, especially evidence-based practices and best practices. We bring information about key practice resources and practice research findings to you all in one place, in an e-news reader format. You select the information providers (channels) that you would like to monitor, and we do the rest. Included in our list are key sources such as the Substance Abuse and Mental Health Services Administration (SAMHSA), the Cochrane Collaboration, the Campbell Collaboration, ad Information for Practice.” (Google Play)

    Tags: Social Work, Resources

    7.     Suicide Safety – “Suicide Safe, SAMHSA’s new suicide prevention app for mobile devices and optimized for tablets, helps providers integrate suicide prevention strategies into their practice and address suicide risk among their patients. Suicide Safe is a free app based on SAMHSA’s Suicide Assessment Five-Step Evaluation and Triage (SAFE-T) card.” (iTunes, Google Play)

    Tags: Therapist, Suicide, Social Work

    8.     The DBT Diary Card – “DBT Diary Card is the only DBT iPhone app designed and created by a licensed and DBT intensively trained psychologist.” (iTunes)

    Tags: Therapist, Social Work, DBT

    9.     Dialysis Finder – Dialysis Finder App quickly identifies your location and lets you choose the nearest Dialysis Clinic as well as get other information about the location. A convenient way to find a US Dialysis Clinic near you. (iTunes)

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    McKenzie is the CEO of Inorupt a solutions based technology company for nonprofit and human service organizations. She is an experienced professional with a strong commitment to the social service field who stays abreast of current technologies that assist in advancing the field. McKenzie has strong project management and performance based contracting background with child welfare and human services.

    Mental Health

    When Giving Thanks, Don’t Forget Yourself

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    As we give thanks at the holidays, it’s easy to overlook someone important: your past self.

    While it’s well documented that gratitude toward others can improve wellbeing, two University of Florida scientists find that gratitude toward your past self also has benefits.

    Does thanking yourself seem a bit…selfish? The researchers, UF psychology professor Matt Baldwin, Ph.D., and undergraduate student Samantha Zaw, think not.

    “Despite the fact that past gratitude is self-focused, it reminds people that they’re part of a bigger story and that they have the power to grow,” Baldwin said. “It’s possible this promotes a pay-it-forward type of mentality.”

    Gratitude is what psychologists call a self-transcendent emotion, one that lifts us out of the everyday and expands our perspective, which can help us get along with each other better. In a recent experiment, Baldwin and Zaw asked participants to write brief gratitude letters. The first group thanked someone else, the second thanked themselves, while a third, the control condition, wrote about a positive experience they’d had. Zaw and Baldwin then surveyed the participants about their self-perception after writing the letter. Although the results are not yet published, early analysis shows that the exercise gave the other- and self-focused gratitude groups a sense of redemption and helped them feel they were morally good people. However, the group that wrote to themselves scored higher on both measures.

    The past-self group also saw a benefit the others didn’t: an increase in the self-awareness measures of clarity, authenticity and connectedness.

    “Unlike gratitude toward others, being appreciative of ourselves carries an added benefit of truly understanding who we are and feeling connected to ourselves,” said Zaw, a McNair Scholar who has been working with Baldwin since her freshman year as part of UF’s Emerging Scholars Program.

    Zaw and Baldwin’s research — the first known data gathered on past-self gratitude — was inspired by a Reese’s cup. When Baldwin’s co-worker, boredom researcher Erin Westgate, returned to the office after pandemic lockdown, she was delighted to discover a peanut butter cup she had squirreled away in her desk.

    “She texted me like, ‘Oh my gosh, my past self left my future self a Reese’s,’” Baldwin recalled. “I was like, ‘Wait a second. You’re expressing gratitude towards something your past self had done. We have to study this.’”

    As Zaw and Baldwin dug into previous studies, they found plenty on gratitude toward others and a few on self-compassion, but nothing on past-self gratitude. They designed the letter-writing experiment to test its effects, presenting their findings at the Society of Southeastern Social Psychologists in October and at the upcoming meeting of the Society for Personality and Social Psychology in February.

    If you’re curious about the benefits of self-gratitude, Zaw offered a way to try the experiment at home, maybe as a new Thanksgiving tradition. Take a few minutes to write a thank you message to someone else, and another to yourself for something you did in the past. Sharing what you wrote could foster connections between loved ones, she said, but the exercise can also pay dividends if you try it on your own.

    “At Thanksgiving and Christmas, we focus on other people, but self-care is really needed too, especially if we want to feel more clear about ourselves,” she said. “Maybe it can even lead to a better vision for ourselves for the next year.”

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    Mental Health

    A Lifeline for Primary Care Amid a Crisis in Youth Mental Health

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    Most mental health care in America doesn’t happen in psychiatrists’ offices – especially when it comes to children, teens and young adults.

    Instead, young people with depression, anxiety and more turn to the same people they already go to for all kinds of other health issues: their pediatricians, family doctors, school-based clinics and other primary care providers.

    But where do those providers turn when they need more help in handling the mental health concerns of their patients – especially more serious issues that they’re not trained to handle?

    If they’re anywhere in Michigan, they can turn to the team at MC3.

    For nearly a decade, the MC3 program has helped thousands of primary care providers throughout the state care for the mental health needs of young people up to age 26. It also aids providers caring for pregnant women and new mothers of any age who have mental health needs.

    More than 16,000 times since 2012, MC3’s psychiatrists and pediatric behavior specialists from the University of Michigan have connected directly with more than 1,800 primary care providers by phone, for consultations about their patients.

    Together, they’ve mapped out plans for handling ADHD in young children, suicide-prevention safety planning for teens and symptoms that might signal schizophrenia in young adults.

    There’s no charge to providers or their patients, thanks to the program’s funding from state and federal grants.

    For providers whose patients recently had a mental health emergency or are waiting for an appointment with a child psychiatrist or a psychiatric inpatient bed, the service can literally be a lifeline: one in five of the consults involve a patient who has expressed suicidal thoughts or harmed themselves.

    How it Works

    MC3 also offers video-based telehealth appointments to connect patients of participating providers with psychiatrists. U-M and Michigan State University experts have also created a wide range of training options for professionals available on the MC3 website.

    Though the demand has grown in recent years thanks to the pandemic, the program has room for more Michigan providers to join the network and get access to its services.

    Each connection starts by contacting one of the trained professionals in MC3’s network of Behavioral Health Consultants, located throughout the state. MC3 also works closely with the state-funded Community Mental Health agencies across the state.

    “Only about 3% of the children, teens, young adults and moms that our participating providers have consulted with us about are in treatment with a psychiatrist. We’re providing access to specialist-informed care to young people who wouldn’t otherwise have it,” said Sheila Marcus, M.D., who heads the pediatric component of MC3 and is a professor of psychiatry at Michigan Medicine, the University of Michigan’s academic medical center.

    “The reality is that no matter where they live and no matter what their family’s income level, most of these patients would not have easy access to a specialist because of the critical shortage of such providers,” she added. “In some counties, there are no local providers trained to provide this level of care.”

    Primary care providers inside and outside Michigan can also access MC3’s free online resources, even if they’re not enrolled in the program.

    These include prescribing guides for mental health medications and online provider education, to equip them to provide diagnosis and care that might not have been part of their formal professional training. Much of that training offers continuing education credits that can help physicians, nurse practitioners, physician assistants and certified nurse midwives keep up their license.

    “For me, MC3 has been a game changer,” said Lia Gaggino, M.D., who first interacted with the MC3 team through her pediatrics practice in Portage, Michigan and now is the team’s consulting pediatrician. “Since its inception I have used their services for children and teens who presented with very complicated mental health concerns. I wished I had had a psychiatrist to help me and then MC3 appeared and offered me a lifeline. Their services changed my prescribing practices and improved my skills and I am so grateful for their advice and support. I encourage my colleagues to sign up and call –MC3 is there to help us!”

    Local Care Amid a National Emergency

    As the nation grapples with a national emergency of rising mental health concerns among young people, MC3 and similar programs in other states are expanding access to critical psychiatric services at a time when demand is soaring.

    The national organizations that declared that emergency in October called for more support of mental health care in primary care settings, as well as efforts to overcome the national shortage of mental health specialists for young people, especially in rural and low-income areas.

    That shortage is what drove the creation of MC3 in the first place.

    Michigan is third from the bottom among all states in supply of mental health professionals for young people. Only Washtenaw County, where the University of Michigan is located, meets national population-based criteria for having enough mental health providers specializing in children and teens.

    The pandemic has made matters worse across Michigan and the United States. A national report from November 2020 showed that anxiety and depression in pregnant women have more than doubled, and emergency department visits for mental health concerns in children had risen by double digits since the pandemic began.

    Joanna Quigley, M.D., another MC3 consulting psychiatrist from Michigan Medicine, recently presented data at a national meeting showing that 30% of MC3 consults during 2020 focused on pandemic-related concerns.  

    The pandemic has prompted MC3’s team to plan to offer extra training to help providers identify the needs and handle the concerns of children traumatized by experiences they or their families have had during COVID-19.

    Trauma-informed care is also important for children who even before the pandemic experienced very disruptive life events.

    Terri Rosel, NP-C, a nurse practitioner at Cherry Health in northern Michigan, wrote to the MC3 team: “I work in a small student health center in Cedar Springs and am the sole provider in the office. Since starting this job four years ago I have had the pleasure of seeing so many students with mental health concerns. I felt ill-equipped at times to help them with my degree as a family practice nurse practitioner. I would utilize MC3 often to help with treatment plans for these wonderful kids who needed help but could not get into psychiatric services soon enough.”

    As the program continues to grow, it will partner more with schools through a direct connection with the TRAILS program that offers mental health awareness and support services.

    Positive Feedback from Providers

    The MC3 team has surveyed participating providers and found that 99% agreed with the statement that “following phone consultation(s) I felt more confident that I could effectively treat patients’ behavioral health problems.”

    The team published other findings from its survey of providers, and responded to feedback by making changes.

    The quotes they received from providers are equally compelling.

    “This service has been absolutely ‘practice- changing’,” said one. “As we have more and more patients with mental health issues and limited local resources- we are essentially the only option for these kids. Having MC3 support helps us make good treatment decisions and is also ‘on the job training’ which we can apply to future patients.”

    In fact, MC3 data show that 25% of the interactions help the patient avoid a higher-level of care that may be difficult to access, such as a psychiatric hospital bed or emergency psychiatric visit.

    One of the maternal health providers who joined MC3 recently said, “I can’t even express how this service has enhanced the care I can provide. In the past, we’d screen and diagnose and then send moms out. We’d place referrals and hope that folks could navigate the complex system. Now, with MC3, I can collaborate with psychiatry, start meds or treatment, and access community resources that I am confident they will be able to access. It’s really been invaluable.”

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    Culture

    America Has an Anger Problem – Can Better “Mental Nutrition” Fix It?

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    America is a pretty angry place these days. Formerly respectful spaces like school board meetings have become bitter battlegrounds. Some people are harassing healthcare workers and threatening restaurant staff for enforcing COVID protocols. Others are openly furious with the vaccine-hesitant. Everyone, wherever they stand on the (deeply divided) political playing field, is outraged about something.

    Sure, anger is part of the human condition, but have things always been this bad? Elaine Parke thinks not—and she has a plan to get America the anger management tools it needs.

    “We’ve stopped listening to one another because we’ve become addicted to our own narrow and sometimes selfish points of view,” says Parke, author of “The Habits of Unity: 12 Months to a Stronger America…one citizen at a time” (Outskirts Press, 2021, ISBN: 978-1-9772-4276-1, $21.95, www.12habits4allofus.org). “And we seem to have lost sight of the notion that we’re personally responsible for our own behavior.

    “It’s way past time for us to take a collective deep breath and treat others with dignity, respect, and civility—and listen to them—whether we agree or not,” she adds. “It’s urgent that we make this shift now.”

    Dialing down our ire is easier said than done. We are living in extraordinarily stressful times. But there’s more at play. Parke says we are shaped by the messages we consistently consume—and in today’s connected world, a lot of those messages come from our digital diet.

    “Social media isn’t solely to blame for stoking our emotional flames—in fact, it was designed to be a source of information and to bring people together,” Parke clarifies. “But if your newsfeed is making you an angrier person, it’s on you to either log off for a few days or reassess the kind of content you’re engaging with. When we choose to focus on stories that are positive and nourishing, we go a long way toward resetting our emotional equilibrium.”

    Parke’s “The Habits of Unity” is her attempt to help people take charge of what she calls their “Mental Nutrition.” Much in the same way that we (hopefully) approach the food we eat, we need to develop the discipline to make more nutritious mental choices every day. Her book’s 365 “one-magic-minute-a-day” motivationals make it easy to hardwire these choices into habit.

    With her simple, doable framework for uplifting ourselves, boosting our mental health, and practicing unity, Parke hopes to get everyone focused on the same branded behavior each month. The idea is that the sheer force of all that concentrated positive energy sparks a unity revolution that rises from the ground up and sweeps the nation.

    Yet, until that happens, we can leverage the power of  “The Habits of Unity” on a personal level by forming one good habit per month:

    January: Help Others

    February: You Count

    March: Resolve Conflicts

    April: Take Care of Our Environment

    May: Be Grateful

    June: Reach Higher

    July: Become Involved

    August: Know Who You Are

    September: Do Your Best

    October: Be Patient and Listen

    November: Show a Positive Attitude

    December: Celebrate Community, Family, and Friends

    Those who’ve tried it say the plan is easy to put into practice. It feels good, so you’ll want to keep doing it. And there’s a ripple effect. As you become more positive, centered, and respectful, others will be drawn to you and your relationships will improve.

    “As these ripples expand, they will improve the emotional climate in our country and make it easier to seek common ground, instead of lashing out,” says Parke. “But we can’t sit around waiting for others to take action. Each American must recommit to making our country a welcoming, affirming melting pot—instead of a stewing pot.”

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